Suttle News

Austin Taylor to Join Forces with Suttle

msolin — Wed, 07 Sep 2011 15:00:39 +0000

Austin Taylor Communications, a wholly-owned subsidiary of Communications Systems, Inc. (NASDAQ: JCS), announced today that it will join forces with Suttle, Inc., another CSI subsidiary; located in Bethesda, Wales, United Kingdom. Austin Taylor Communications is a highly respected manufacturer of telecommunication products designed primarily to British standards with over 60 years of experience. The integration into Suttle will help Austin Taylor better serve an increasingly international customer base with a more diverse product offering and deeper development of relationships with customers in the United Kingdom and across Europe. Austin Taylor Communications’ product lines will be available immediately under the “Austin Taylor by Suttle” brand name.

“We look forward to integrating Austin Taylor’s staff, network of distributors, and customers into the Suttle family. Furthermore, we are excited about leveraging Austin Taylor’s strong position in the European market into Suttle’s plan for expanding our marketing reach with our new home distribution product platform,” said Bruce Blackwood, Vice President and General Manger for Suttle. “We will help Austin Taylor provide support to an existing customer base while developing new products for the market.”

As part of this transition, Austin Taylor’s metalwork facility has been sold and will be separated into a dedicated manufacturing operation called Austin Taylor Manufacturing Ltd. This new entity will focus on production of metal enclosures and related products for ICT cabling installations. Although the new business is separately owned, it remains unchanged with the same design and quality personnel. The operation will continue at their current North Wales facility. Austin Taylor Communications by Suttle and Austin Taylor Manufacturing will retain a relationship and both will work to ensure customers receive the high service levels to which they are accustomed.

About Suttle

Suttle offers a broad range of critical components for premise and outside plant networking. We focus on delivering innovative, flexible, easy-to-use solutions, and solid customer support and partnerships while reducing the overall cost of ownership. Experience from the last century, innovation for the next. With over 100 years of experience, Suttle is a proven leader in the development and delivery of innovative solutions. We understand the strategic potential of your network, and we work with customers to help achieve that full potential. The Company’s high quality products are backed by best-in-class customer service, a 25-year warranty on certified systems, and a free online training program for CEDIA and BICSI credit. An ISO 9001 & TL9000 registered communications company based in Hector, MN, Suttle is a wholly-owned subsidiary of Communications Systems, Inc., a publicly traded company (NASDAQ: JCS).
01-320-848-6231 or 44 01248 600 561

Suttle Contact Info:
Mellissa Solin
Marketing Manager, Suttle
Telephone: 800-818-8531
Email: mellissas@commsysinc.com

Video Product Line Reduction Sale

msolin — Mon, 11 Apr 2011 15:00:15 +0000

As a result of the continuing success and progress of our overall solutions, Suttle will be restructuring its video offering effective immediately. We will continue to support some video components moving forward, however many others will be liquidated and discontinued.

See our Liquidation Flier for pricing on those discontinued products (many of the connectors are listed by individual price, but are sold by the bag). Keep in mind they are available in limited quantities and are no-longer valid once their stock is depleted.

Suttle is still committed to provide excellent quality and performing products on our remaining line items. If there happens to be an item that is no longer supported after the sale we will be more then happy to recommend a comparable product of high quality and performance from an alternate vendor that we know and trust.

Suttle to be Featured in April on the Hometime TV Series

msolin — Fri, 25 Mar 2011 16:30:07 +0000

Hometime, a home improvement show hosted by Dean Johnson, has been on the air for 24 seasons and in syndication for nine years. Hometime is known for helping homeowners achieve professional-looking results on their home improvement projects.

Recently, Suttle was featured with their line of SOHO Access™ structured wiring enclosures and modules along with their line of SpeedStar™ connectors and faceplates on an upcoming episode of Hometime. The episode (Stone Cottage 29: Carpet) set to air in April 2011, is the third time Suttle has been fortunate enough to appear on the program. The system that was installed distributes the home’s basic voice, data, and video networks and demonstrated the versatility of Suttle’s structured wiring products. These products offer a flexible and aesthetically pleasing way to organize a large number of connections in a small amount of space.

For air dates and times, visit Hometime’s “station finder” at www.hometime.com and check for local station listings. To see clips of Suttle’s previous appearances on Hometime visit www.suttleonline.com/video and click on the Hometime tab.

Suttle Hometime Clips:

April 2011 Appearance
February 2008 Appearance
April 2007 Appearance

January – February 2011 Suttle Monthly Update

msolin — Tue, 01 Mar 2011 00:00:34 +0000

Link to online version of January – February 2011 Newsletter

Announcements
- Suttle’s Videos are Also Available on YouTube

Featured Products
- VDSL2 NID Splitter

Training Tip
- What is Ring Trip Mitigation?

Suttle Survey
- Do you or your company use social media (facebook, twitter, etc) to follow industry or customer trends?

Future Events
- RIITA Conf & Expo: Des Moines, IA (3/8/11 – 3/10/11 )
- MTA Show: Minneapolis, MN (3/2/11 – 3/30/11)

What is Ring Trip Mitigation?

msolin — Mon, 28 Feb 2011 23:30:53 +0000

The interaction of telephony and video signaling places special demands on VDSL2 splitters. When a telephone is “off-hook,” the battery at the central office provides -48VDC over the phone line. When the phone is ringing, peak ring voltage is 127 volts. If the subscriber answers the phone (a condition called “ring trip”) at the negative peak of the voltage cycle, the instantaneous voltage (a combined -48VDC from the CO battery and -127 from the ringer) adds up to -175 volts. When this happens, an ordinary splitter can allow high-voltage, high-frequency transients to enter and interfere with the VDSL2 spectrum. This, in turn, can cause corruption or loss of data packets and interference with video signals.

The problem is not too significant in the case of data since TCP/IP can request packet retransmission. Video, on the other hand, is a streaming service and does not allow for retransmission. In order to provide uninterrupted video service and compete with video services on cable, the service provider must use high quality video-grade VDSL2 splitters. These splitters work with the DSL chipset to reduce or eliminate problematic ring trip effects. Appropriate splitters must be configured at the CO and in the network interface device at the customer premise.

See more VDSL2 considerations in our free whitepaper.

NEW VDSL2 NID Splitter Module (649NV-48)

msolin — Fri, 18 Feb 2011 22:00:49 +0000

The Suttle VDSL2 NID Splitter is designed to provide POTS service with DSL technology. It’s ideally suited to handle robust ring-trip protection for non-zero cross ringers to eliminate video distortion due to pixelization. The splitter is unique with its single slot solution to fit inside various NIDS along with its tool-less technology. The toggle design allows three pair tool less voice distribution and one pair tool less data distribution. A key benefit to the toggles is the clear material used to allow the installer an open view of their connection.

- Spec Sheet
- Online Product Info
- Product Video

NEW SpeedStar™ SC Adaptor with Trap Door (STAR500SCGR-T-xx)

msolin — Mon, 17 Jan 2011 18:30:46 +0000

The Suttle SpeedStar™ SC Adapter provides instant coupling of fiber connectors within a miniature housing. The integrated spring-loaded trap door automatically closes when a SC connector is not connected or is removed, shielding potentially harmful laser light. Its design enables the adapter to be installed into any SpeedStar™ faceplate or housing allowing for the product to be integrated into many different form factors and a variety of different architectures.

- Spec Sheet
- Online Product Info

November – December 2010 Suttle Monthly Update

msolin — Wed, 15 Dec 2010 19:00:06 +0000

Link to online version of November – December 2010 Newsletter

Announcements
- 100 Million DSL Filters and Counting
- Updated “Shows & Events” Area
- Happy Holidays from Suttle!

Featured Products
- SpeedStar™ SC Adaptor with Trap Door

Training Tip
- HomePNA™ Informational and Product Demo Videos

Suttle Survey
- What will the biggest driver of innovation in the telecom market?

Future Events
- Pacific Telecomm Conference: Honalulu, HI (1/16/11 – 1/19/11 ) Booth# 4
- FTTH Europe Conference: Milan, Italy (2/9/11 – 2/10/11) Booth# B19
- Calcomm Showcase & Tech Expo: Sacramento, CA (2/22/11 – 2/24/11)

24/7 BICSI and CEDIA Credits

msolin — Wed, 15 Dec 2010 18:30:15 +0000

Need a few training credit for home networking? Then check out suttle’s online training program. This training program covers home networking basics in an easy to follow format and is available for you to take it whenever you need it: 24 hours a day, 7 days a week. Just login to our website with your same user name and password (or create one from our login page) to login to the Suttle Training section of our website located under the support menu. Once logged on work your way through each chapter passing the test at the end of each to not only recieve BICSI and CEDIA credit ¹ but to become Suttle Certified to offer our 25 Year Warranty ² on certified systems. It’s that easy.

—————————————
¹ See documentation requirements outlined on your “my training” page in the training area as well as the requirements on the certification association’s website.
² Rules and restrictions apply.

Suttle Ships 100 Millionth DSL Filter

msolin — Tue, 14 Dec 2010 18:30:39 +0000

Yes that’s not a mistake. As of the end of September 2010 Suttle has shipped over 100 Million (100,000,000) DSL filters since it first introduced the product in 2000. That’s enough filters, if one was plugged into the next in a continuous line, to stretch across the United States from San Diego, California to Jacksonville, Florida two and a half times.

This major milestone not only demonstrates the success of the product, but also illustrates Suttle’s commitment to quality and long-term customer relationships as well. We’re proud of the part we’ve played in helping to deliver data services in the past 10 years with these filters, as well as the legacy of phone communications we’ve supported for the last 100 years. And we intend to use this experience, expertise, and commitment to quality to push innovation in the future.

Experience from the last century, Innovation for the next.