FAQs
Why are ADSL line conditioners needed?
With ADSL service, phone lines are used to send and receive voice and data on the same line. The line conditioners enable simultaneous use of Internet and voice by isolating the noise caused by analog telephone devices such as (telephone, fax machines, answering machines and cable TV pay per view dial ups) from the ADSL signal.
What do I do with the line conditioners I received?
Disconnect the telephone from the wall jack and plug the line conditioner into the wall jack, connect the telephone into the phone jack on the filter. Your telephone or telephone device is now isolated from the ADSL modem.
Where should I install the line conditioners?
Install a line conditioner everywhere an analog telephone device is used within the home or office. Analog phone devices include: telephones, fax machines, analog modems, caller ID and answering machines.
What do I do if I have two line phones and do not know which line is carrying the ADSL signal?
In-line and Wall mount line conditioners that filter both lines 1 and 2 are available. Install the line conditioner into the phone jack and plug the phone into the line conditioner.
How do I install a line conditioner on my wall - mount telephone?
The 630 line conditioner is designed so no tools are needed. Simply remove the telephone from the wall - plate and plug the 630 wall mount line conditioner into the wall jack. The unique toggle design on the 630 line conditioner locks the unit onto the existing wall mount jack. Snap the telephone back onto the filter, align the key holes, slide the phone down into place and you are finished.
Should I connect a line conditioner onto my DSL modem?
No, if connected directly to the modem it would block access.
Can I use a filter for a phone that has call waiting?
Yes, the line conditioner does not affect telephone service.
Will the line conditioner work with all forms of ADSL?
The line conditioner is designed to function with ADSL, ADSL2, and ADSL2+, G.lite and full rate G.dmt formats.
Why would I use VDSL technology instead of my current ADSL?
Ideal applications for VDSL over ADSL are based more on bandwidth performance then anything else. Attached to bandwidth performance are ultra high speed data access, data distribution over short distances that mix well with campus or MDU lifestyles, video conferencing, streaming video and combined video and data over the same stream.
What is the current status of VDSL standardization?
Today, there are no accepted VDSL standards. However, ETSI and ANSI, the European and American standards bodies, are both actively working towards a standard for VDSL; both bodies are actively co-operating in this effort. There is also an active group of telcos working under the nomenclature of FSAN (Full Services Access Network) which has developed a VDSL requirements specification. While this specification does not amount to a standard, such an influential group of telcos will undoubtedly have a major influence on the formal standards bodies.
I sometimes see the term xDSL. What's that?
It's a generic term for all forms of DSL service spanning transmission speeds from 128 kbps to 52 mbps.
What is VDSL?
Very high bit-rate Digital Subscriber Line allows for the simultaneous transmission of voice, data and video on existing voice-grade copper wires. VDSL is the fastest DSL technology currently available.
Structured Wiring [view]
What are Suttle SOHO Access™ products?
Suttle’s SOHO Access™ products provide flexibility and versatility for the termination and management of voice, data, video, and audio connections. It is the wiring backbone of the communications within the Small Office Home Office (SOHO).
Where is the SOHO Access™ Enclosure Installed?
The SOHO Access™ enclosure should be installed inside the tenant’s space in a location that is accessible for cabling maintenance. Where practicable, the location should be centralized within the home to minimize the length of outlet cables. The DD and associated equipment may be mounted on a backboard, or recessed between wall stud spaces.
When should I install a SOHO Access™ Enclosure?
The SOHO Access™ enclosure may be installed at anytime from a finished home to a new home. The most economical time to put the enclosure is during new home construction after the electricians, plumbers, and HVAC installers have ran their equipment and before the insulation and wallboard goes in.
How does it work?
The SOHO Access™ products take in the incoming multimedia signals brought in through the SOHO Access™ enclosure and distribute these signals via wires and cable to outlets located throughout the home.
What are the benefits of using SOHO Access™ products?
The benefits of using SOHO Access™ products is that you are able to fulfill all of your current multimedia needs in any room of your home while providing an infrastructure for future growth. Any moves, adds or changes to the homes wiring can then be easily handled and managed from one central location.
What should be considered before placing outlets in my home?
The considerations that should be made by the homeowner is the function that each room plays in the house. These multimedia outlets should be placed with the opportunity for functionality throughout the room much like the electrical outlets are. However the TIA-570-B residential wiring specification recommends a Grade 1 home have at least one CAT5e (Cat 6 recommended) and one 75ohm coax to each outlet. A Grade 2 home should have 2 CAT5e (CAT6 recommended) and 2 75ohm coax to each outlet. Per the standard, a minimum of one outlet location should be cabled within each of the following rooms:
- kitchen
- bedroom
- family/great room
- den/study
An outlet location should be provided in each room and additional outlet locations provided within unbroken wall spaces of 3.7 m (12 ft) or less. Additional outlet locations should be provided so that no point along the floor line in any wall space is more than 7.6 m (25 ft), measured horizontally, from an outlet location in that space. An example of outlet locations within a room is illustrated in figure 4.
Figure 4 – Example of outlet locations within a room
Why should I install structured wiring when everything seems to be going wireless?
A structured SOHO Access™ wiring system provides better network security, reliable connectivity, and stronger multimedia signals, and allows you the opportunity to add on to your system as your needs grow. Additionally, including structured wiring into a home is an easy way to add value when the time comes to sell it.
How do the SOHO Access™ products work with my Internet?
The SOHO Access™ products are able to transmit your high speed Internet service to any room in the house without losing signal quality. The SOHO Access™ products also enable you to connect multiple computers in a home or home office as a network to share files, printers, and fax machines.
Will the SOHO Access™ products enable me to download faster?
The speed of your internet downloads depends on your internet supplier and your internet connection. With SOHO Access™ products your internet signal will reach you at the fastest possible speeds.
I have a home office, how do the SOHO Access™ products help me run my office?
The SOHO Access™ products enable you to network your entire home and be able to work from any room in your house. These SOHO networking capabilities allow you have multiple lines, for Internet, fax, and phone without interruption.
What else do I need to set up my home network?
The only other pieces that are needed to set up your computer network are a networking card (built-in to most computers), software, and installation instructions. It is often times as easy as just plugging your computer into the wall and networking from any room. To access other devices on the network, some network settings on your operating system may need to be adjusted to allow access to other devices. See the instructions for your operating system to determine.
What kind of cabling is best?
The standard cabling solutions include CAT5, CAT5e, or CAT6, to transmit basic voice and data signals and even some video (such as IPTV) Other options include Fiber optic cabling, coaxial cable, or others for higher level video distribution signals.
Can I put a TV in any room of my house?
The SOHO Access™ products enable you to receive a TV signal (Cable, Satellite, or other medium) to any room of your house.
What does CAT5e cabling mean?
Cat 5e is an industry standard term for the performance of the Unshielded Twisted Pair (UTP) wire and the products that connect to it. The “e” stands for enhanced and is able to handle current specifications and future requirements. CAT5e is acceptable for 10/100 or Gigabit Ethernet transmissions over a distance of up to 100ft.
How much does of all of this cost?
A SOHO Access™ system is project specific and you determine the cost of the package by what your needs are and what you would like the system to do.
Does the SOHO Access™ add value to my home?
SOHO Access™ products add value to you as a home owner in that you have upgraded your lifestyle to allow a truly structured and secured network. Additionally, the system can be easily changed or added to by future homeowners to provide a connected lifestyle well into the future.
Can I compress any style connector with the TL-TOOL?
The TL-TOOL does compress F, BNC, and RCA style connectors but only the Twin Lock™ products. It will not work with any other style of connector.
What is the difference between a compression connection and a crimp style connection?
A crimp style connection is created by using a tool that provides a hex style crimp around the base of the nut.
A compression style connection is also created by a tool but provides a 360 degree compression evenly around the coaxial cable.
Is all coaxial cable fairly similar in diameter when working with RG6, RG59, and RG11
as well as Tri and Quad cables?
As more and more manufacturers go offshore for cable manufacturing it is common to have a myriad of diameters between all the different players in the market. It is recommended to use a universal connector to ensure a proper install when you are not sure where your cable is being sourced from.
What do I do with unused ports on my RF splitters?
For Single Family Unites or Homes (SFUs) you can use terminator caps on all unused ports. This will help prevent signal leakage.
For Multi Dwelling Unites (MDUs) you can use locking terminator caps. These perform the same as the standard terminators but lock to the port protecting it from being tapped by other tenants or providers.
When should I use an RF Amplifier?
Always use an amplifier when splitting the signal to 6 ports and above. The more ports you have the more dB loss is given to each port. An amplifier will help boost additional dB values to each port to maintain the desired level. A standard 15dB amplifier is recommended for most Single Family Unites or Homes (SFUs).
Can I mix and match splitters and connectors throughout a home?
You can but it’s not recommended. It is best to use the same brand/manufacturer while doing an installation. Since all connectors and splitters have different specifications and requirements, you will want to stay consistent with your connectivity to allow for the best signal quality and performance. Because each connector and splitter has its own strengths and weaknesses, be sure you stay consistent from where the provider enters the home all the way to the back of your television or set top box.
